
Shipping
Yes, we ship our Berber rugs worldwide. Shipping rates and delivery times depend on your location.
International orders typically take 5 to 10 business days to arrive. You will receive a tracking number once your order is shipped.
Once your order is shipped, we will send you a tracking number via email or WhatsApp so you can monitor the delivery status.
Payments
We accept credit cards, PayPal, and secure online payment gateways. If you need alternative payment options, please contact us.
Yes, we use trusted and encrypted payment gateways to ensure your information is secure and protected.
At the moment, we do not offer cash on delivery for international orders. All payments must be made online before shipping.
Returns
We accept returns within 14 days of delivery. The item must be in its original condition, unused, and in its original packaging.
To request a return, please contact us with your order details. We will provide return instructions.
Yes, once we receive and inspect the returned item, we will issue a refund to your original payment method. Shipping costs are non-refundable.
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