Terms of Service

 

1. Introduction

Welcome to Berber Rug Art. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you should not use our website.

2. Eligibility

To use our website, you must be at least 18 years old or have permission from a parent or guardian. By placing an order, you confirm that all information provided is accurate and complete.

3. Products & Orders

  • Our rugs are handmade, meaning slight variations in size, color, and design may occur. These differences are not defects but part of their unique craftsmanship.
  • We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, you will be notified, and a full refund will be issued.

4. Pricing & Payments

  • All prices are listed in [Your Store Currency] and may be subject to change without prior notice.
  • We accept credit cards, PayPal, and other secure payment methods.
  • Your payment information is processed securely, and we do not store your credit card details.

5. Shipping & Delivery

  • We offer worldwide shipping. Delivery times and costs depend on your location.
  • Once an order is shipped, we are not responsible for customs delays, import duties, or lost packages.
  • If your package is lost or damaged during transit, please contact us, and we will assist in resolving the issue.

6. Returns & Refunds

  • We accept returns within 14 days of delivery if the item is in its original condition.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Refunds will be processed after we receive and inspect the returned item.

7. Intellectual Property

All content on our website, including images, logos, and text, is the property of Berber Rug Art and may not be copied, distributed, or used without permission.

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • We do our best to provide accurate product descriptions and images, but we do not guarantee that all colors and details will appear exactly as they do on your screen.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of our website implies acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms of Service, you can contact us at:
📧 Email: contact@berberugsart.com
📍 Address: azilal , morocco